Welcome to [Your Company Name]. By booking our whale-watching tours or using our website, you agree to the following terms and conditions. Please read them carefully before making a booking.
1. Booking and Payments
- All bookings are subject to availability.
- Full or partial payment may be required to confirm your reservation.
- We accept payment via [list payment methods].
2. Cancellations and Refunds
- Cancellations must be made [X] hours/days before the tour date to be eligible for a refund.
- Late cancellations or no-shows may not be refunded.
- Refunds, if applicable, will be processed using the original payment method.
3. Health and Safety
- All participants must follow safety instructions provided by our staff and guides.
- Guests with medical conditions or disabilities should notify us prior to booking.
- We are not responsible for any accidents or injuries that occur due to failure to follow instructions.
4. Changes to Tours
- We reserve the right to modify or cancel tours due to weather, sea conditions, or other unforeseen circumstances.
- In case of cancellation by us, guests may reschedule or receive a full refund.
5. Personal Belongings
- Guests are responsible for their personal belongings during the tour.
- We are not liable for lost, stolen, or damaged items.
6. Conduct
- Guests must behave responsibly and respect the marine environment.
- Disruptive behavior may result in removal from the tour without refund.
7. Liability
- By participating in our tours, you agree to assume all risks associated with whale-watching activities.
- [Your Company Name] is not liable for any indirect or consequential damages arising from participation in tours.
8. Privacy
We respect your privacy. Please review our Privacy Policy to understand how we collect and use your personal information.
9. Governing Law
These terms and conditions are governed by the laws of [Your Country/State]. Any disputes will be resolved under these laws.
10. Contact Us
If you have questions about these Terms & Conditions, please contact us at:
[Your Company Name]
Email: [Email Address]
Phone: [Phone Number]
Address: [Physical Address]
Effective Date: 12 December 2025
